Description

Oakland County Business Association Inc Michigan
Box 222 Walled Lake, MI 48390 (248) 396-0396
OaklandCountyBusinessAssociation@yahoo.com


Sears Holdings Corporation
3333 Beverly Road
Hoffman Estates, IL 60179

Attention:

Edward S Lampert, Chairman Of The Board

Lou D’Ambrosio, Chief Executive Officer

Ron Boire, Executive Vice President, Chief Merchandising Officer, President Sears Kmart

Save Sears and Kmart!  We have the plan.

We have developed a totally unique, creative, imaginative, visionary Advertising, Marketing, Merchandising program that will drive millions of customers back to Sears and Kmart stores.

At one time, one of every two houses in America had a Kenmore appliance.  Now it is far less.

Customer service at Sears and Kmart is totally non existent.  On December 10, 2011, I went into Sears in Waterford Michigan.  Six associates walked by me.  Not one of the employees smiled, greeted me or asked if I needed help.  At the check out counter, several people waited and there was no one to ring them up.

To quote Tom Cruise in the 1988 Academy Award winning movie: Rainman.  Kmart Sucks.  That is the general consensus of American shoppers that vote with their dollars and when they shop.

Recently, Kmart began marketing kitchen products under the Chef Gordon Ramsay name.  Sears began exclusive marketing of Kardashian Kollection clothing and accessories.  These marketing programs are the best new promotions either company has begun in well over 20 years.  This past spring and summer, Sears advertised they beat Home Depot and Lowes for lawn equipment.  This was also a great marketing program. However, sales and profits continue to slide at Kmart and Sears.

We have sent certified letters to Edward S Lampert, Chairman Of The Board, Sears Holdings Corporation and also to Lou DAmbrosio,